Digital solutions

Customer Service – Tissue Performance Center - Expert on line

Expert on line is a subscription service, with a dedicated IN-LINE® VPN hardware, designed for direct remote assistance by qualified technicians, to offer supervision, updating, software acquisition and the correction of working parameters.

lWe need to minimize machines downtime impact on production. Thus we need a reliable and competent customers service support, available at any time.r
Production Manager

Key benefits

Improve O.E.E.

Real time intervention minimizes the risk of machine downtimes and brings greater line efficiency.

Saving

Thanks to the remote connection there is no need for physical and technical intervention; no additional cost consequently leads to greater savings.

Easy to use

24H service and high connection speed with no line interruptions.

Do you have any questions?

Let’s connect

We’ll be happy to discuss how we can help you with your tissue converting needs.

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