Solutions

Innovation meets expertise in every piece of Kӧrber converting, packaging, and folding equipment, for the tissue business. Industry-leading technologies and the support teams to maximize their efficiencies, help our partners keep pace with emerging trends, overcome challenges, and redefine the future of tissue with effective, efficient solutions that do the same.

Overview solutions

Sam Operational Solution

The virtual line supervisor that guarantees consistent quality and performance in tissue production.

Warm-up Contactless

Discover the latest innovation for converting and packaging developed by Körber Tissue.

Latest innovations

Latest innovations

Discover the latest innovation for converting and packaging developed by Körber Tissue.

Roll

Roll

Whether upgrading equipment or adding rolled tissue products to your line to meet demand, the partnership you choose is as important as the machinery. Körber is the trusted name in tissue manufacturing innovation. Our rewinders/winders, log saws, and advanced, custom technologies are designed to solve even the toughest production challenges while enhancing operational efficiency, productivity, and profitability.

Overview Roll solutions

Fold

Fold

Fold napkins and interfold products continue to gain global popularity and dominate brand expansion. Trusted suppliers are finding it practical and profitable to add Körber converting and packaging equipment that makes it possible to offer folded product services that meet current and anticipated needs.

Overview Fold solutions

Customer Service

Customer Service

Helping our partners succeed doesn’t end at the production line. We proactively lean into training, technical support, data analysis, spare parts provision, and other value-added services that make our equipment, technologies, and relationships more effective and efficient.

Overview Customer Service solutions

Digital Tissue™

Digital Tissue™

Digital Tissue™ smart services and technical solutions combine the potential of Big Data with our field-proven technical expertise to help our partners realize maximum productivity and profitability. Our industry-leading technologies are reshaping the business models behind how tissue manufacturers go to market.

Overview Digital Tissue™ solutions

Customer Product Development

Customer Product Development

Kӧrber is dedicated to helping our partners strategically develop innovative products that disrupt existing channels, open new markets, and create competitive differentiation. Our tissue expertise and forward-thinking technologies in design, analysis, prototyping, and embossing address current challenges and prepare our partners for sustained future success.

Overview Customer Product Development solutions

Palletizing solutions

Palletizing Solutions

Palletizing systems improve manufacturing production lines, by readying goods for transport and delivery.

Overview palletizing solutions

Overall

Complete, sustainable, and online: Körber’s Spare Parts allows delivery customers within 24 hours in up to 97% of cases thanks to four logistics hubs around the world

The tissue industry is facing unprecedented challenges, and maintaining and improving production efficiency by trying to limit unscheduled downtime as much as possible is a priority for all manufacturers.

The tissue industry is facing unprecedented challenges, and maintaining and improving production efficiency by trying to limit unscheduled downtime as much as possible is a priority for all manufacturers.

In such a complex environment it is essential to rely on a truly integrated and global spare parts service, comprised of experts who are able to understand the needs of customers and solve their problems anywhere and at any time.

For this reason, the Körber Business Area Tissue offers a service, unique in the converting and packaging sector, which is comprehensive, fast, and eco-sustainable.

Körber has over 200 thousand products in stock and 2 and a half million parts that are ready to order.  Ours is a global and proactive organization which, thanks to four logistic hubs (Italy, United States, Brazil and China), is able to respond quickly and efficiently to customer needs all over the world. In 97% of cases, if the parts are in stock, they are ready for delivery within 24 hours (in 2020 almost 120 thousand pieces were delivered to over 130 countries).

Gianfranco Agnusdei, Global Customer Service Director at Körber Business Area Tissue, comments: "The level of service for “fast moving” products, the most requested ones by customers, is 93%, meaning that 93 out of 100 products ordered by clients are already available in our warehouse for immediate delivery.  At the base of this result there are continuous strategic analyses, and different research and demand forecast techniques.”

For a more complete service Körber also has an e-commerce platform (Spares Online) active 24 hours a day, 7 days a week, where customers can order spare parts and check the status of the order in real time, with or without the aid of customer support.

Obviously, customer service guarantees all the reliability of the original spare parts which allows the customer to enhance the total cost of ownership (TCO).

In addition to the comprehensiveness and speediness of the service, particular attention is paid to eco-sustainability.

Matteo Neri, Head of the Spare Parts warehouse, adds: “About two years ago we started a project that would focus on eco-sensitive and biodegradable materials. This has allowed the reduction of 85% of plastic materials in packaging. The envelope is made of cardboard and wood, the document holders are in biodegradable plastic, and for the protection and filling of the gaps we have gone from bubble wrap to paper. This has also led to a qualitative improvement of the packaging by increasing the resistance to traction and impacts.

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